Return Policy

1. Product Condition & Window

We accept returns only for new and unused items. To ensure the quality of our products and customer satisfaction:

• Return Window: Returns must be initiated within 14 days of receiving your order.
• Product Condition: Items must be in their original condition, unused, and with all original tags and packaging intact.
• Verification: All returned items undergo inspection to ensure they meet our return criteria.

2. Method & Fees

To make your return process as smooth as possible, please note the following:

• Return Method: All returns must be sent by mail to our designated return address.
• Return Label: Return labels are available upon request and will be provided in original packaging.
• Restocking Fee: A 10% restocking fee will be deducted from your refund amount.
• Processing Time: Refunds are typically processed within 5 business days of receiving your return.

3. Return Process

Follow these steps to initiate your return:

1. Contact our customer service team at mishbabyshop@gmail.com to request a return authorization.
2. Pack the item securely in its original packaging with all tags attached.
3. Include the return label in your package.
4. Ship the package using the provided return label.
5. Wait for confirmation of receipt and refund processing.

4. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Items that have been used or worn
• Products with removed tags or packaging
• Personal care items and accessories
• Sale or clearance items marked as final sale

5. Refund Information

Once your return is received and inspected, your refund will be processed as follows:

• Refund Method: Refunds will be issued to the original payment method used for purchase.
• Processing Time: Please allow 5 business days for your refund to be processed.
• Deductions: The 10% restocking fee will be deducted from your refund amount.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item:

• Contact us immediately with photos of the damaged item or packaging
• We will provide a prepaid return label for these cases
• No restocking fee will be charged for damaged or incorrect items
• A replacement or full refund will be issued upon verification

7. Contact Information

For any questions or concerns about our return policy, please contact us:

8. Policy Updates

We reserve the right to modify this return policy at any time. Any changes will be posted on this page with an updated revision date.

Last Updated: January 29, 2025